Privacy Policy

Last Updated: August 28, 2025

1. Introduction

Arztly ("we" or "us") is committed to protecting your privacy. This Policy explains how we collect, use, and safeguard your information when you use our Service, OET Coach.

2. Information We Collect

• Personal Data: Your name and email address, provided during account registration.
• Payment Data: Processed by Stripe. We do not collect or store your credit card details.
• User-Generated Content: The OET letters you submit for analysis.
• Usage Data: We use privacy-focused analytics tools (like Plausible or Fathom) to understand website traffic without tracking your personal information across sites.

3. How We Use Your Information

We use your information to:

• Provide and operate the Service.
• Process your transactions.
• Send you essential transactional emails (e.g., purchase receipts, password resets).
• Send you occasional marketing communications (e.g., newsletters, special offers), from which you can unsubscribe at any time via a link in the email.
• Process your submitted letters through our AI service provider, Anthropic (Claude), for the sole purpose of generating feedback for you. Your personal writing submissions are not used to train the general AI models.

4. Data Sharing and Disclosure

We share information only with essential service providers: Stripe (for payments) and Anthropic (for AI analysis). We do not sell your personal data.

5. Data Retention & Deletion

If you choose to delete your account, we will delete your personal data (name, email) from our active systems. We may retain anonymized, non-personal data (e.g., the text of submitted letters without any user identifiers) for a limited period to analyze and improve our service.

6. Your Data Rights

You have the right to access, update, or request the deletion of your personal data by contacting us.

7. Contact Us

For any questions about this Privacy Policy, please contact us at [INSERT YOUR CONTACT EMAIL HERE].